Terms and Conditions

Truhome Finance Limited (formerly known as Shriram Housing Limited) uphold the site for the personal information of the user, understand and communication

Disclaimer

None of the information contained in this site may be copied, distributed, reproduced, published or sold in any form. You access and use of the site is also subject the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreement between you and Truhome Finance are superseded and of no force or effect.

INTRODUCTION

This Privacy & Security Policy (hereinafter referred to as “Policy”) therefore, explains how we protect your personal information provided to us on our Website i.e. _____________ (hereinafter referred to as “Website”) and how we use that information in connection with the service offered through the Website (hereinafter called as “Service”) and must be read in conjunction with our General Terms and Conditions given below.

Compliances and Applicable Laws

You agree to comply with all applicable laws, statues, ordinances and regulations regarding your use of the Site and your use of the services described therein.

This Policy is published and shall be construed to be in accordance with the Provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information ) Rules 2011 under the Information Technology Act, 2000, and other applicable laws and regulations that require publishing of the privacy notice for collection usage, storage, disclosure and transfer of sensitive personal data or information.

Information & resources

The information and resourced cited in web site and the terms, conditions and descriptions that appear are subject to change. Your eligibility for particular products and services is subject to final Truhome Finance determination and acceptance.

No Warranty

Truhome Finance does not offer any services to any person through this Website. Access to any information on or through this Website is provided only on an as-is-where-is basis. Truhome Finance has endeavoured to ensure that the contents on this Website is accurate and up-to date; however, the same should not be construed as a “statement of law” or used for any legal purposes. In any event, User is advised to verify/check independently or with the respective source and obtain appropriate professional advice before acting on the information provided herein. Notwithstanding anything contained elsewhere, Truhome Finance accepts no responsibility in relation to the accuracy, completeness, usefulness or otherwise, on the contains provided on the Website. The services and contains provided on the Website are for User’s convenience and only for information purposes and are not intended to be and must not be taken as the basis for any decision either by itself or in conjunction with any other information. User should make his own investigation of the contents provided, including the merits risk involved and legal consequences independently and without reliance on us or our third party service providers for provision of any information through our Website. Truhome Finance does not, expressly or impliedly  warrant, guarantee or make any representations concerning the use, results of use or inability to use or access the information or contents of this Website, in terms of accuracy, reliability, completeness, correctness, functionality , performance, continuity, legality, timeliness or otherwise, fitness for particular purpose. Truhome Finance disclaims any and all kind of liabilities, current or future for any error made or omission committed with respect to the transmission of data, information or material available on this Website and/or linked website. User assumes the entire risk with respect to the use, results of such use, in terms of accuracy, reliability, performance, completeness, data or any contains available on this Website.

PERSONAL INFORMATION

Personal Information (PI”) means any information/documents/details that relate to a natural person, which either directly or indirectly in combination with other information available with Truhome Finance, can identify such person.

APPLICABILITY

1. This Policy applies to the PI such as details pertaining to your name, parentage, martial status, nationality, state/city of residence, residential address, email, address, date of birth, gender, contact number/mobile number , user ids, passwords, recent photographs, signature image, income proof, PAN, credit score, credit information report, e-KYC through UIDAI, Aadhaar based e-sign and such other Know Your Customer (KYC) documents like address proof , identity proof, officially valid documents/details  accepted for concluding a financial transactions, which may be shared/uploaded by you as and when you apply for any products or use the Website and to which Truhome Finance may become privy to.
2. By visiting and/or using our Website, you agree to this Policy. Further, this Policy applies to all current and former visitors to the Website. It is strongly recommended or you to return to this page periodically to review the most current version of the Policy.
3. Truhome Finance reserves the right at any time , at its sole discretion, to change or otherwise modify the Policy without prior notice and your continued access or use of this Website signifies your acceptance of the updated or modified Policy. However, if make any material change to the Policy, we will notify you by email (sent to the email address specified in your account) or by means of disply on this Website prior to the change becoming effective.

GATHERING OF PERSONAL INFORMATION

The information we learn from customers helps us personalize and continually improve your experience at the Website.

The information we learn from customers helps us personalize and continually improve your experience at the Website. 

We receive and store any information you enter on our Website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our services and features.

We receive and store certain types of information whenever you interact with us. e.g. like, through Cookies, we may obtain certain type of information while your browser accesses on the Website or advertisements and other content served by or on behalf of the Website on other Websites. We may receive/store information about your location and your mobile device, We might receive information about you from other sources and add it to our account information.

USAGE OF THE INFORMATION

EXPRESS CONSET

1. By making use of the Website and furnishing your personal and contact details, you hereby agree that you are interested in knowing more or availing and/or purchasing various products, services, offers, campaigns or other promotional material that Truhome Finance or any other third party may offer/provide /share/communicate with you  from time to time through any means including but not limited to phone, SMS, email, Whatsapp or any other messaging service/mobile application or any other physical , electronic or digital means/mode. You hereby agree that Truhome Finance may contact you either electrically or through phone , to understand your interest in the selected products and services and to fulfil your demand or complete your application. Further, you also expressly agree and authorize Truhome Finance and its partners, service providers, vendors and other third parties to contact you  either electronically or through phone to understand your interest in the selected products and services and to fulfil your demand or complete your application. Further, you also expressly agree and authorize Truhome Finance and its partners, service providers, vendors and other third parties to contact you for the purpose of offering or inviting your interest in availing other products or services offered by third parties or for sending other marketing campaigns, offers or any other information either on the Website or through other means including but not limited to telephone SMS, email, Whatsapp or any other messaging service/mobile application or any other physical, electronic, digital mode. You agree and authorise Truhome Finance to share your information with group companies, vendors, service providers business partners, agents and other third parties , in so far as required for marketing  purpose/offering/cross-selling various other products and services and/or to provide you with various value added services, in relation with the services selected by you or generally otherwise. You agree to receive communication through emails, telephone, Whatsapp, SMS, or any other form of messaging/communication service form of messaging/communication service from Truhome Finance or third parties. You also agree that Truhome Finance reserves the right to make your details available to its partner bank/financial institutions or any such other third party and that you may be contacted by the partners and/or the third party for information through email, telephone, Whatsapp and/or SMS.
2. The usage of the Website may also require you to provide consent for keying in your PI or to authorise Truhome Finance to derive your data/information from any other source or public registry, as may be necessary to complete your profile or your application on the Website, conduct due diligence on you, assessing your eligibility for the products/services, undertaking Know-Your-Customer (“KYC”) checks by Truhome Finance or any other third party and/or to process your application through this Website. Your PI may also be used or shared with third parties including but not limited to the Vendors, service providers, credit information agencies , analytics and research partners, other banks or financial institutions, insurers or intermediaries or any other third party with the intent of making your experience on the Website better, faster and paperless and frictionless to the extent possible. Truhome Finance shall adhere to best industry practices including information security, data protection and privacy law while processing such applications. However, Truhome Finance shall not be liable to you against any liability or claims which may arise out of such transactions as any such PI is being collected, used, processed and shared with your explicit consent.
3. You hereby authorize and expressly consent us to share your PI with third parties including but not limited to Credit Information Companies (“CIC”) to do an aggregate check of your credit profile for Truhome Finance to send you communication.

Limitation Of Liability

In no event will Truhome Finance be liable for any damage, including without limitation direct or indirect , special , incidental, Special or consequential damages, losses or expenses arising in connection with this site or use thereof for inability to use by any party, or in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, defect, delay in operation or transmission, compute virus or line or system failure, even if Truhome Finance , or representatives thereof , are advised of the possibility of such damages, losses or expenses. Hyperlinks to other internet resources are at your own risk, the content, accuracy, opinions, expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by Truhome Finance.

We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.